Troubleshooting

The default port for running OMNI Agent web server is busy (Windows)

By default, OMNI Agent runs on port 8080. If this port is busy, the web server becomes unavailable.

Solution: follow the link

OMNI Agent installer does not run on some Linux (Ubuntu) distributions

During installation, two error windows appear - one of them with a message about an unsuccessful authorization attempt.

Solution: copy the command from the error window to a terminal, run it with sudo (or as a user with root privileges) and click "OK" on the error window.

Used memory is not released when repeatedly adding/removing cameras

When cameras are repeatedly added or removed, OMNI Agent may not release all occupied memory.

Solution: after configuring OMNI Agent (camera list), restart it. Subsequently, memory consumption should not increase.

If you still notice that memory is not released when changing the set of cameras, follow one of the instructions below:

• For Linux/Windows

  • Disable swapfile so that OMNI Agent can quickly restart without DOS.

• For Linux

  • Set the following environment variable values in the run.sh and OMNIAgent.sh files in the installation folder of OMNI Agent (by default /opt/OMNIAgent):
    • MALLOCMMAPTHRESHOLD=65535
    • MALLOCTRIMTHRESHOLD=65535

caution

Changing the environment variable values may affect the performance of OMNI Agent algorithms.